cancellation terms
The reservation is made on the basis of the General Terms and Conditions for the Austrian Hotel Industry (AGBH) 2006, as well as the reservation and cancellation conditions of Grand Pension Franziska and must be confirmed with a deposit. The reservation is only valid after receipt of the deposit. With your deposit you agree to our terms and conditions.
Up to 1 month before the agreed day of arrival of the guest, the accommodation agreement can be cancelled by unilateral declaration by both contracting parties without paying a cancellation fee (reserving any bank charges when returning the deposit). Outside of this time period, withdrawal is possible by unilateral declaration by the contracting party (guest) only by paying the following cancellation fees:
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up to 30 days before arrival: free of charge
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29 days up to 14 days before arrival: 50 % of the total price
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13 days up to 7 days before arrival: 70 % of the total price
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6 days before arrival, delayed arrival and early departure: 100 % of the total price
Storno einzelner Personen
Should a double room have been booked and one person cancels in advance or only one person arrive, the complete stay, less local tax, will be charged. The cancellation bill of the fellow travellers must be settled upon departure by the contracting party (guest).
Buchungsänderungen
(Verlängerung, Verkürzung, Verschiebung)
Should a double room have been booked and one person cancels in advance or only one person arrive, the complete stay, less local tax, will be charged. The cancellation bill of the fellow travellers must be settled upon departure by the contracting party (guest).
Bezahlung
Should a double room have been booked and one person cancels in advance or only one person arrive, the complete stay, less local tax, will be charged. The cancellation bill of the fellow travellers must be settled upon departure by the contracting party (guest).
Reisestorno-
versicherung
Should a double room have been booked and one person cancels in advance or only one person arrive, the complete stay, less local tax, will be charged. The cancellation bill of the fellow travellers must be settled upon departure by the contracting party (guest).

